If you have cyber insurance, be confident a claim will be paid
Insurance Readiness
If you have to make a claim, will it be paid?
Many organizations carry cyber insurance, but some cannot say with confidence that their information security practices would withstand an adjuster’s scrutiny if a claim occurs.
With the increasing volume of cyber claims, insurance companies are getting serious about making sure you are within the parameters they established for your program.
The Independent Defensibility Assessment helps organizations examine and document how their practices meet their insurer’s expectations.
If your organization does not yet have cyber insurance, the assessment can illustrate what you need to put in place to qualify.
The assessment builds a concise record that documents the insurance policy requirements against the related information security practices. It records how those security practices operate and are evidenced and how they can withstand an insurance adjuster’s review.
Get the confidence that if you make claim, it will not be denied due to a fixable program defect.
Book a Consultation
Validate that your cyber insurance claim will not be denied due to a fixable defect in your information security program.
The assessment system
Claims may be denied when required practices are missing, inconsistently applied, or cannot be demonstrated.
The assessment establishes three outcomes:
- Clarity on how current practices align with insurer expectations
- Identification of gaps that could affect coverage
- Creation of a record of practice, a security manifest, documenting how security practices operate and are evidenced
What the assessment does
- Interpret insurer questionnaire and policy requirements
- Collaborate on and record how your business can demonstrate that existing practices and behaviors are defensible
- Identify insurer’s requirements as Defensible or Not Defensible
- Record how defensibility is demonstrated
- Provide options for achieving defensibility where gaps exist
- Produce a consolidated readiness report
- Supports post-incident response
What the assessment does not do
- Access or operate client systems
- Evaluate MSP, technical services, or insurance policy coverage
- Certify compliance or guarantee coverage
Assessment scope
In the context of the insurer’s expectations, the assessment scope includes:
- Security governance and responsibility
- Asset, data, and security awareness
- Identity and access protection
- System protection and update practices
- Incident response and recovery readiness
- Backup and recovery capability
- Control documentation and evidence availability
How it fits into the workflow
- Client receives insurance questionnaire or renewal notice
- MSP or IT supports operational responses
- Broker prepares placement or renewal submission
- Independent review confirms defensibility
- Stakeholders proceed with greater clarity and confidence
How Your Information Is Handled
Pragmentum handles client information with care and discipline. Client information is treated as confidential and used solely for the purpose of conducting the agreed engagement.
The Independent Defensibility Assessment is observational and evaluative. Client systems are not accessed directly during the assessment. Evidence is demonstrated through live screen sharing, and no operational environments are connected to or modified. If documents are provided, encryption is used and materials are retained only as long as necessary to complete the engagement.
Stakeholder Value
For business owners
Owners seek to protect their business and avoid uncovered losses. Cyber insurance questionnaires can be complex, and it is not always clear that existing practices fully align with insurer expectations.
An independent defensibility review provides clarity by evaluating whether current information security practices are defensible in insurance policy terms and whether that defensibility can be demonstrated if reviewed during a claim.
The review establishes a documented defensibility position and identifies defined steps to address any gaps, if they are identified. It strengthens confidence that insurance coverage aligns with how the business operates its information security program.
The value:
- Provides independent review and documentation that cyber insurance questionnaire answers are defensible
- Clarifies alignment between existing controls and insurer requirements
- Identifies gaps before renewal or claim pressure arises
- Strengthens confidence that operating practices support coverage
- Establishes a reusable baseline that can be maintained over time
For insurance brokers
Brokers focus on reducing renewal friction, avoiding claim disputes, and increasing client confidence. Ambiguity in questionnaire responses may create exposure. An independent review provides structured validation that client practices are defensible and aligned with insurer expectations.
The review establishes a documented defensibility position supported by clear alignment to policy requirements. This reduces uncertainty during underwriting or claim review.
The value:
- Supports clients in preparing for cyber insurance applications and renewals
- Provides independent validation aligned with insurer expectations
- Reduces ambiguity in questionnaire responses
- Improves client understanding of their defensibility posture
For MSP
MSPs are focused on protecting their operational credibility and avoiding unnecessary liability exposure. They implement and manage technical controls, but uncertainty can remain regarding how those controls’ operation aligns with insurer expectations. An independent review evaluates whether implemented controls are demonstrable and defensible in insurance policy terms. It strengthens client confidence while helping to preserve the MSP’s operational role.
The value:
- Provides independent evaluation aligned with insurer expectations
- Clarifies that implemented controls support insurance defensibility
- Identifies potential gaps and opportunities
- Reinforces client confidence and operational resilience
For insurers
Insurers are focused on underwriting discipline, loss control, and reducing claim disputes. Questionnaire responses can be incomplete, misunderstood, or inconsistently interpreted, creating representation risk and post-loss friction.
An independent review evaluates whether a policyholder’s controls and operating capability are demonstrable in insurance terms. It provides validation that representations are supported by evidence and aligned with underwriting expectations.
The value:
- Provides independent validation of control demonstrability
- Reduces ambiguity at underwriting and renewal
- Supports more consistent interpretation of questionnaire responses
- Improves confidence that policyholder controls can be substantiated if reviewed
- Contributes to reduced claim friction
Summary
Cyber insurance protects your business when it matters most. This assessment service helps build confidence that your insurance questionnaire answers, program’s operation, and available evidence align with insurer expectations before a claim occurs.
This improves confidence that insurance protection aligns with operational reality.
Independent observation reduces uncertainty and supports confident decision-making.
Book a Consultation
Validate that a cyber insurance claim will not be denied due to a fixable defect in your information security program.